YOUR WEBSITE DOES EVERYTHING YOU WOULD ORDINARILY NEED A STAFF OF DOZENS TO DO, FROM GUIDING YOUR CUSTOMERS THROUGH THE DESIGNING PROCESS, TO MAKING SURE THE PRODUCT IS DELIVERED. OUR CUSTOMER SERVICE TEAM HANDLES ALL PRODUCT RELATED QUIRIES, SO ALL YOU HAVE TO DO IS SPREAD THE WORD.

1. THE CUSTOMER DESIGNS THE PRODUCT AND PLACES THE ORDER

The customer configures the product of choice online, on your sophisticated interactive 3D product design page (part of your Alfa starter kit). The fabric is the sole determining factor of the product's price - all of the design choices and options are included!

2. THE CUSTOMER'S ORDER IS PROCESSED INSTANTLY

The product order along with the customer's individual and unique customer information (including sizing) reaches our state-of-the-art manufacturing facilities instantly and is processed.

3. THE CUSTOMER'S GARMENT IS HANDCRAFTED

The customer's personal clothing pattern is generated (either newly created or pulled up and adjusted if desired for returning customers). The garment is handcrafted and personalized according to the customer's individual sizes, detailed design wishes and specifications.

4. THE CUSTOMER'S PRODUCT IS DELIVERED

Upon completion, the product is sent directly from our production facilities to the customer's door. All products are delivered within 25 business days or less (3-5 weeks).

MEASURING

The sizing of a garment is one of the main features, setting custom-tailored clothing worlds apart from off-the-rack clothing. We create the garment pattern from scratch, just for the customer. Our products are tailored according to the customer’s unique body dimensions, so one will never again have to compromise and deal with sleeves that are too short or a shirt's waist that's too large.

Our measuring videos and picture guide makes it a breeze for anyone to take his or her measurements in just minutes.

Your customer's garment will be tailored according to the measurements he or she provides. Most of the measurements are used as is and are reflected in the final product as such. For shirts, blouses, jackets and vests, we add room for comfort only in the chest-, shoulder- and hip measurements on a percentage basis, according to the fit you choose (for our "Signature Standard Fit" slightly larger percentages are added compared to our "Euro Slim Fit, see below). For pants, we also add a bit of room to the thigh measurement, according to the design style chosen. Our pattern calculations result in a unique garment pattern for each customer, based on our designs.

With our transparent and simple measuring system, we aim to empower our customers to manage their measurements in order to find and keep their individually perfect fit, even if they gain or lose weight.

Please note that, as every brand and tailor may interpret measurements slightly differently, and we produce our garments specifically according to the information our customers provide, it is critical that measurements are taken according to our simple yet specific instructions (to make sure the fit is optimal).